Sage

Overview

SageCRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities.

SageCRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.

  • Sales
    Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.
  • Marketing
    Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
  • Customer Care
    Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
  • Mobile Solutions
    The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
  • Application Integration
    Integration between SageCRM and back-office accounting and financial applications provides organizations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
  • Productivity Tools
    To optimize the rich sales automation functionality and marketing and service features, SageCRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.
  • Outlook Integration
    Microsoft Outlook runs within the framework of your SageCRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.

A good customer relationship management (CRM) solution will give you quick, easy access to centralized customer and prospect information. Not just contact information, not just call history information, but the in-depth, up-to-date communications history you need to nurture your prospect relationships, close sales, inspire customer loyalty, and streamline all your customer-facing activities.

Sage Payroll

System Management Features

  • Multi Companies
  • Payroll with HRM

Payroll Management Features

  • Calculater EPF, SOCSO, PCB
  • Manage Allowances
  • Manage Others Deductions
  • Payroll Generation
  • Simple Process Task Flow
  • Year-end Statutory Filing Documents
  • Keeping Payroll Records
  • HR Admin Templates
  • Staff Claims (HRM)
  • Staff Leave (HRM)
  • Tip/Service Point

HR Administration Templates – Inclusive in the software are various professionally written and designed templates which will be able to assist in making the basic requirement and administration of Human Capital with ease an speed. Just click on the Appropriate letter template, make the necessary changes, save and print – it is just that SIMPLE!

This will ease the nightmares of drafting proper HR letters, employment contracts and other documentations with regards to basic HR matters. The templates also assist to improve the standard and image projection of the organization in administration of Human Capital

The various templates cover the following areas of Human Capital management –

  • New Hire/ Within Probation
  • Employee Movement/ Employee Performance/ Employee Disciplinary/ Employee Leaving

Quick Entry

  • Enables management of ‘Allowances’, ‘Deductions’, ‘Overtime’ and ‘Others’ in a single screen.
  • Able to view total summary for each payroll entry before payroll processing.

Supported bank formats for your convenience

  • AmBank for Salary & Statutory
  • Public Bank for EPF
  • Maybank for Tax, EPF, SOCSO (HR PayC6.4)
  • OCBC Bank/ DBS Bank and Other local banks for Salary

12 Months Figure Update

  • Ability to view and check changes made by users.
  • Provide accountability, traceability on unauthorized changes, error and problem detection.

Government Reports

  • PCB2(11)
  • TP1lTP2
  • EA Form
  • SOCSO Borang 8A/ 2/ 3
  • CP8, CP22, CP22A and CP39
  • Income Tax
  • KWSP Borang A

Wizard For Setup & Employee

  • Setup Wizard is made available during initial setup with step-by-step guide to set up necessary data in the system.
  • Employee Wizard provide step-by-step guide to enter relevant information required for a new employee.

User Interface

  • Task/ Process flows on the dashboard for direct access to the entry screen.
  • Applicable for Personal File Maintenance, Payroll processing and Government reports.

Previous Year Tax Calculation

  • Tax calculation for previous year can be viewed from Personnel File Maintenance.

Director Fee

  • Able to be calculated as fixed or variable income via setting at Personnel File Maintenance.